How can I troubleshoot a campaign with no traffic?

When a campaign hasn't gotten impressions, or has stopped getting impressions, you can use the Campaign Troubleshooter to check for issues. 

Using the Troubleshooter

Click the "Troubleshoot Campaign" link at the top-right of a campaign's Campaign Settings, Creatives, or Keywords/Targets tab to see a checklist of potential issues. Anything blocking the campaign from getting traffic will have a red X in the "Status" column and more details about the issue in the "Issue" column.
NOTE: If your account balance is almost depleted, your campaigns may not have enough funds to run. Similarly, if your campaign has almost reached its total budget, it may stop running. The Traffic Troubleshooter may not report these as issues preventing your campaign from receiving traffic. Adding funds to your account and/or raising or removing your total budget will resolve these issues.

Finding Unidentified Issues

When the Campaign Troubleshooter doesn't report any issues, your campaign is live and eligible for impressions. If a live campaign isn't getting traffic, it could mean it isn't optimized, hasn't had enough time to get impressions, or you may be looking at a date range without volume.

Learn more about why live campaigns don't get traffic, and check out these best practices for increasing volume.

Campaign Management

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  2. How can I import my keywords or targets?
  3. How can I troubleshoot a campaign with no traffic?
  4. How do run of network targets work on Pops?
  5. How can I change the creative size or placement for my Display target?
  6. Can I limit the number of times a user converts on my campaign?
  7. How can I run Adult campaigns?
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  9. What should I do if my creative, keyword, or target gets rejected?
  10. How long does it take for my campaign changes to apply?
  11. Are Pops creatives popover or popunder?
  12. How will my Pops creative appear?
  13. Why are the special characters in my spreadsheet being changed to symbols?
  14. What is the approval process for new keywords/targets?
  15. Why don't I see a Smart Bid or Bid Graph for my keyword or target?
  16. What dashboard tools can help me manage my campaigns?
  17. What is the approval process for new creatives?
  18. How can I export and edit my targets or keywords in bulk?
  19. Why did my spreadsheet import fail?
  20. What should I bid on a new campaign with no data?
  21. Why are my Smart Bids so high?
  22. How can I estimate bid competition?
  23. What are the creative dimensions for InText?
  24. Why was my creative rejected?
  25. How do I use macros to populate dynamic values in my InText creative?
  26. What are the creative dimensions for Pops?
  27. Why was my campaign rejected?
  28. How do I target a specific site on Pops or Display?
  29. What are your top volume keywords or targets?
  30. Why were my targets or keywords rejected?
  31. What keyword or target match types are available?
  32. What is the difference between domain, keyword, category, and run of network targets on Pops?
  33. What locations can I target?
  34. What does the time zone in my Campaign Settings affect?
  35. How do I customize my time zone preferences?
  36. Why isn'’t my campaign getting any traffic?
  37. Why didn’t my keywords/targets get added to my campaign?
  38. How do I use Pops traffic channels?
  39. Why can’t I bid more than $.5 on Pops?
  40. What does it mean when a traffic channel is temporarily disabled?
  41. How do Brand Safe Pops campaigns work?
  42. When will my new campaign start running?

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